Title of article
Assessing Service Quality: Satisfying the Expectations of Library Customers, by Peter Hernon and Ellen Altman. 2nd edition. Chicago: American Library Association, 2010. 206 p. $65.00. ISBN 978-0-8389-1021-4.
Author/Authors
Craig Gibson، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2010
Pages
1
From page
456
To page
456
Journal title
The Journal of Academic Librarianship
Serial Year
2010
Journal title
The Journal of Academic Librarianship
Record number
1231312
Link To Document