Title of article
Trust is a key factor in the establishment of long-term relationships between business suppliers and their clients. The development of trust is particularly important within service industries because of the abstract nature of most service products. Prior
Author/Authors
Wagner A. Kamakura، نويسنده , , Michel Wedel، نويسنده , , Fernando de Rosa، نويسنده , , Jose Afonso Mazzon، نويسنده ,
Issue Information
ماهنامه با شماره پیاپی سال 2003
Pages
21
From page
45
To page
65
Keywords
Cross-selling , Customer relationship management , Database marketing
Journal title
International Journal of Research in Marketing
Serial Year
2003
Journal title
International Journal of Research in Marketing
Record number
124518
Link To Document