• Title of article

    Why sales reps should welcome information technology: Measuring the impact of CRM-based IT on sales effectiveness

  • Author/Authors

    Michael Ahearne، نويسنده , , Douglas E. Hughes، نويسنده , , Niels Schillewaert، نويسنده ,

  • Issue Information
    ماهنامه با شماره پیاپی سال 2007
  • Pages
    14
  • From page
    336
  • To page
    349
  • Keywords
    Performance , Operational CRM , SFA usage , Sales productivity , Targeting
  • Journal title
    International Journal of Research in Marketing
  • Serial Year
    2007
  • Journal title
    International Journal of Research in Marketing
  • Record number

    124642