• Title of article

    Relational quality in service encounters

  • Author/Authors

    Carol A. King، نويسنده , , Jenene G. Garey، نويسنده ,

  • Issue Information
    ماهنامه با شماره پیاپی سال 1997
  • Pages
    25
  • From page
    39
  • To page
    63
  • Keywords
    service quality service encounter stress
  • Journal title
    International Journal of Project Management
  • Serial Year
    1997
  • Journal title
    International Journal of Project Management
  • Record number

    124702