Title of article
Relational quality in service encounters
Author/Authors
Carol A. King، نويسنده , , Jenene G. Garey، نويسنده ,
Issue Information
ماهنامه با شماره پیاپی سال 1997
Pages
25
From page
39
To page
63
Keywords
service quality service encounter stress
Journal title
International Journal of Project Management
Serial Year
1997
Journal title
International Journal of Project Management
Record number
124702
Link To Document