• Title of article

    Service quality, customer satisfaction, and customer value: A holistic perspective

  • Author/Authors

    Haemoon Oh، نويسنده ,

  • Issue Information
    ماهنامه با شماره پیاپی سال 1999
  • Pages
    16
  • From page
    67
  • To page
    82
  • Keywords
    Price , Perception , Service Quality , Customer satisfaction , Purchasedecision , Word-of-mouth communication , Customer value
  • Journal title
    International Journal of Project Management
  • Serial Year
    1999
  • Journal title
    International Journal of Project Management
  • Record number

    124767