Title of article
Service quality, customer satisfaction, and customer value: A holistic perspective
Author/Authors
Haemoon Oh، نويسنده ,
Issue Information
ماهنامه با شماره پیاپی سال 1999
Pages
16
From page
67
To page
82
Keywords
Price , Perception , Service Quality , Customer satisfaction , Purchasedecision , Word-of-mouth communication , Customer value
Journal title
International Journal of Project Management
Serial Year
1999
Journal title
International Journal of Project Management
Record number
124767
Link To Document