Title of article
Industry specific measurement of consumer satisfaction: experiences from the business travelling industry
Author/Authors
Morten Heide، نويسنده , , Kjell Gr?nhaug، نويسنده , , Marit G. Engset، نويسنده ,
Issue Information
ماهنامه با شماره پیاپی سال 1999
Pages
13
From page
201
To page
213
Keywords
Measurement , Customer satisfaction , Critical factor
Journal title
International Journal of Project Management
Serial Year
1999
Journal title
International Journal of Project Management
Record number
124775
Link To Document