• Title of article

    Research on service quality evaluation: evolution and methodological issues

  • Author/Authors

    Jozée Lapierre، نويسنده , , Pierre Filiatrault، نويسنده , , Jean Perrien، نويسنده ,

  • Issue Information
    دوماهنامه با شماره پیاپی سال 1996
  • Pages
    8
  • From page
    91
  • To page
    98
  • Keywords
    Service , Research , quality , Evolution
  • Journal title
    Journal of Retailing and Consumer Services
  • Serial Year
    1996
  • Journal title
    Journal of Retailing and Consumer Services
  • Record number

    148531

    • Link To Document
    https://search.isc.ac/dl/search/defaultta.aspx?DTC=10&DC=148531