• Title of article

    Corporate image and corporate reputation in customers’ retention decisions in services

  • Author/Authors

    Nha Nguyen، نويسنده , , Gaston Leblanc، نويسنده ,

  • Issue Information
    دوماهنامه با شماره پیاپی سال 2001
  • Pages
    10
  • From page
    227
  • To page
    236
  • Keywords
    Corporate reputation and customer loyalty , corporate image
  • Journal title
    Journal of Retailing and Consumer Services
  • Serial Year
    2001
  • Journal title
    Journal of Retailing and Consumer Services
  • Record number

    148716