Title of article
An analysis of customer service quality to college students as influenced by customer appearance through dress during the in-store shopping process
Author/Authors
V. Ann Paulins، نويسنده ,
Issue Information
دوماهنامه با شماره پیاپی سال 2005
Pages
11
From page
345
To page
355
Keywords
Customer service quality , SERVQUAL , In-store shopping experience
Journal title
Journal of Retailing and Consumer Services
Serial Year
2005
Journal title
Journal of Retailing and Consumer Services
Record number
148860
Link To Document