Title of article
Technology readiness and the evaluation and adoption of self-service technologies
Author/Authors
Veronica Liljander، نويسنده , , Filippa Gillberg، نويسنده , , Johanna Gummerus، نويسنده , , Allard van Riel، نويسنده ,
Issue Information
دوماهنامه با شماره پیاپی سال 2006
Pages
15
From page
177
To page
191
Keywords
Technology readiness , Self-service technology , adoption , Satisfaction , E-service quality , Airline check-in , Loyalty
Journal title
Journal of Retailing and Consumer Services
Serial Year
2006
Journal title
Journal of Retailing and Consumer Services
Record number
148882
Link To Document