• Title of article

    Quantitative prediction for acceptance limit value to society for the service quality of an independent system

  • Author/Authors

    Otsuka، نويسنده , , Yuichi and Ayuzawa، نويسنده , , Junko and Noguchi، نويسنده , , Hiroshi، نويسنده ,

  • Issue Information
    روزنامه با شماره پیاپی سال 2007
  • Pages
    17
  • From page
    1103
  • To page
    1119
  • Abstract
    In this paper, we propose a prediction method for an acceptance limit value to society for service quality. The quality of service can be quantified by the subjective evaluation of an individual. The acceptance limit value to society is then defined by a stable limit of the social condition. We then calculate the stable limit in quantity by a numerical simulation using the Hierarchized Cellular Automata model. Results of the calculation show that the stable limit can be determined with the corresponding constants of the subject group. Finally we predict the acceptance limit with the result of calculations and an experimental constant for the subject group. er, an applicable condition of the predicted value is discussed.
  • Keywords
    Service engineering , Management engineering , Risk , Multi-agents simulation , Quality , Hierarchy
  • Journal title
    Simulation Modelling Practice and Theory
  • Serial Year
    2007
  • Journal title
    Simulation Modelling Practice and Theory
  • Record number

    1580835