Title of article
Using fuzzy numbers to evaluate perceived service quality
Author/Authors
Cheng-Ju Chien، نويسنده , , Hui-Hua Tsai، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2000
Pages
12
From page
289
To page
300
Keywords
Fuzzy number , Service Quality , Retail store , hamming distance , Possibility theory
Journal title
FUZZY SETS AND SYSTEMS
Serial Year
2000
Journal title
FUZZY SETS AND SYSTEMS
Record number
162483
Link To Document