Title of article
The evaluation of service quality using generalized Choquet integral
Author/Authors
Hui-Hua Tsai، نويسنده , , Iuan-Yuan Lu، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2006
Pages
24
From page
640
To page
663
Keywords
Three-column format SERVQUAL , Choquet integral , Service Quality
Journal title
Information Sciences
Serial Year
2006
Journal title
Information Sciences
Record number
176918
Link To Document