Aftermarket remanufacturing strategic planning decision-making framework: theory & practice

The authors of this paper offer an aftermarket, remanufacturing (or reman) decision-making framework (RDMF), developed, based on a comprehensive set of strategic factors (Subramoniam et al., 2009a) derived from an in-depth literature review and case studies. RDMF is also grounded on results from an industry survey and related theory. The survey targeted Original Equipment (OE) suppliers that are involved in automotive OE production and also provide remanufactured (or reman) parts for the aftermarket, which includes the Original Equipment Service (OES) and/or the Independent Aftermarket (IAM) business. A response rate of 42% was obtained for the survey; the respondents were business unit managers or chief engineers from 18 companies in the United States and Europe who are actively involved in the reman businesses. The survey results helped the authors of this paper to prioritize and confirm the strategic decision-making factors from previous research. The key factors considered to be important by more than 50% of the survey respondents, constituting roughly 79% of the strategic factors were then incorporated into RDMF. The RDMF will be useful for aftermarket supplier companies in general and in particular, will be useful for automotive suppliers, involved with OE and aftermarket production.