Title of article
Passenger expectations and airline services: a Hong Kong based study
Author/Authors
David Gilbert، نويسنده , , Robin K. C. Wong، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2003
Pages
14
From page
519
To page
532
Keywords
airline , Marketing , Services , Segments , SERVQUAL
Journal title
Tourism Management
Serial Year
2003
Journal title
Tourism Management
Record number
195953
Link To Document