• Title of article

    Journey to nowhere? E-mail customer service by travel agents in Singapore

  • Author/Authors

    Jamie Murphy، نويسنده , , Irene Tan، نويسنده ,

  • Issue Information
    روزنامه با شماره پیاپی سال 2003
  • Pages
    8
  • From page
    543
  • To page
    550
  • Keywords
    eService , Diffusion of innovations , technology , Internet , E-mail
  • Journal title
    Tourism Management
  • Serial Year
    2003
  • Journal title
    Tourism Management
  • Record number

    195955