• Title of article

    The priority factor model for customer relationship management system success

  • Author/Authors

    Tae Hyup Roh، نويسنده , , Cheol Kyung Ahn، نويسنده , , Ingoo Han، نويسنده ,

  • Issue Information
    روزنامه با شماره پیاپی سال 2005
  • Pages
    14
  • From page
    641
  • To page
    654
  • Keywords
    customer relationship management , Information system success , Customer satisfaction , Profitability , CRM success initiative
  • Journal title
    Expert Systems with Applications
  • Serial Year
    2005
  • Journal title
    Expert Systems with Applications
  • Record number

    198225