Title of article
The priority factor model for customer relationship management system success
Author/Authors
Tae Hyup Roh، نويسنده , , Cheol Kyung Ahn، نويسنده , , Ingoo Han، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2005
Pages
14
From page
641
To page
654
Keywords
customer relationship management , Information system success , Customer satisfaction , Profitability , CRM success initiative
Journal title
Expert Systems with Applications
Serial Year
2005
Journal title
Expert Systems with Applications
Record number
198225
Link To Document