Title of article
A balanced scorecard analysis of performance metrics
Author/Authors
Rajiv D. Banker، نويسنده , , Hsihui Chang، نويسنده , , Surya N. Janakiraman، نويسنده , , Constantine Konstans، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2004
Pages
14
From page
423
To page
436
Keywords
Data Envelopment Analysis , Balanced Scorecard , Performance metrics , Telecommunications
Journal title
European Journal of Operational Research
Serial Year
2004
Journal title
European Journal of Operational Research
Record number
214852
Link To Document