Title of article
A service quality and success model for the information service industry
Author/Authors
Hollis Landrum، نويسنده , , Victor R. Prybutok، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2004
Pages
15
From page
628
To page
642
Keywords
service operations , quality management , Service Quality , information services
Journal title
European Journal of Operational Research
Serial Year
2004
Journal title
European Journal of Operational Research
Record number
214981
Link To Document