Title of article
The assessment of user-perceived web quality: Application of a satisfaction benchmarking approach
Author/Authors
Evangelos Grigoroudis، نويسنده , , Charalambos Litos، نويسنده , , Vassilis A. Moustakis، نويسنده , , Yannis Politis، نويسنده , , Loukas Tsironis، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2008
Pages
12
From page
1346
To page
1357
Keywords
Multiple criteria analysis , Benchmarking analysis , Website quality , Customer satisfaction
Journal title
European Journal of Operational Research
Serial Year
2008
Journal title
European Journal of Operational Research
Record number
217581
Link To Document