Using a wearable computer for continuous learning and support

A wearable computer with an electronic performance support system can provide continuous learning and support to mobile workers. This system allows mobile users to ask for advice, receive instruction, access productivity tools, communicate with others, and assess their knowledge on a continuous basis. Workers can get this support when they need it, where they need it. Compared to traditional training and support, this new technique may provide substantial performance improvements. We are developing an architecture for this type of support system and are currently investigating the use of this system to help mobile factory workers perform their tasks.