Title of article
Emotion work and psychological well-being: A review of the literature and some conceptual considerations
Author/Authors
Dieter Zapf Preview PDF (234 K) ، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2002
Pages
32
From page
237
To page
268
Keywords
Burnout , Emotional labour , service interaction , Action theory
Journal title
Human Resource Management Review
Serial Year
2002
Journal title
Human Resource Management Review
Record number
241580
Link To Document