• Title of article

    International Patients’ Travel Decision Making Process- A Con-ceptual Framework

  • Author/Authors

    KHAN, Mohammad Jamal School of Management - University Sains Malaysia, Pulau Pinang, Malaysia , CHELLIAH, Shankar School of Management - University Sains Malaysia, Pulau Pinang, Malaysia , HARON, Mahmod Sabri School of Management - University Sains Malaysia, Pulau Pinang, Malaysia

  • Pages
    12
  • From page
    134
  • To page
    145
  • Abstract
    Background: Role of information source, perceived benefits and risks, and destination image has significantly been examined in travel and tourism literature; however, in medical tourism it is yet to be examined thoroughly. The con-cept discussed in this article is drawn form well established models in tourism literature. Methods: The purpose of this research was to identify the source of information, travel benefits and perceived risks related to movement of international patients and develop a conceptual model based on well-established theory. Tho-rough database search (Science Direct, utmj.org, nih.gov, nchu.edu.tw, palgrave-journals, medretreat, Biomedcentral) was performed to fulfill the objectives of the study. Results: International patients always concern about benefits and risks related to travel. These benefits and risks form images of destination in the minds of international patients. Different sources of information make international pa-tients acquaint about the associated benefits and risks, which later leads to development of intention to visit. This con-ceptual paper helps in establishing model for decision-making process of international patients in developing visit in-tention. Conclusion: Ample amount of literature is available detailing different factors involved in travel decision making of international patients; however literature explaining relationship between these factors is scarce.
  • Keywords
    Information sources , International patients , Affective image , Medical tourism
  • Journal title
    Astroparticle Physics
  • Serial Year
    2016
  • Record number

    2480669