THE EXTREME ENGINEERING FOR GLOBALIZATION OF NATIONAL SOFTWARE INDUSTRY (TOTAL QUALITY MANAGEMENT FRAMEWORK)

The small and medium software development firms are becoming the forward troupe in the field of Information and Communication Technology by providing software development services to small, medium and large enterprises. In this way, software industry of a country contributes to its economy by generating revenue from its quality product/services. It also facilitates industrial sectors like cement, textile etc. in transformation from conventional to knowledge economy. The present research focused the performance of SMEs at national software industry from quality perspective. The authors used triangular methodology i.e. Questionnaire survey (250), interviews (30) and case study (Digital Spinners and Icon Systems) for data collection. The paper evaluated the quality assurance standard (CMM, ISO) deployed in 1,419 firms registered at Pakistan Software Export Board since 1996 to 2008. The authors investigated the adoption trends of software development methodologies by small and medium software development enterprises. The content analysis and proportion methods applied for statistical investigation. The results revealed that extreme engineering (shared TQM practices and software engineering methodologies) significantly contributes to the success of projects, products and services for large profit share from globalized world. The deployment of extreme engineering practices will prepare software industry to participate, compete and enjoy the benefits of knowledge economy which leads nation towards peace, pleasure and prosperity.