Title of article
e-Service enhancement priority matrix: The case of an IC foundry company
Author/Authors
Chun-Cho Chen، نويسنده , , Ching-Sung Wu، نويسنده , , Rebecca Chung-Fern Wu، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2006
Pages
15
From page
572
To page
586
Keywords
Customer Satisfaction , Electronic commerce , E-service , Service Quality , Virtual factory , Web-based survey
Journal title
Information & Management
Serial Year
2006
Journal title
Information & Management
Record number
258543
Link To Document