Study of developing scales for assessment of the levels of readiness and satisfaction of participants in e-learning environments

Specification and consideration of students level of e-readiness before the process and levels of e-satisfaction after the process might lead to important findings regarding both the process and the product, and might result an increase in effectiveness and efficiency of e-Learning processes by producing of new approaches and strategies based on these findings. In the light of these facts, this study is conducted to develop two scales, namely “e-Readiness Scale” and “e- Satisfaction Scale”, and contribute to future studies by approving the reliability and validity of these instruments. Population for this study is composed of 3270 students who are enrolled in various distance education programs that delivers instruction via e-Learning approach in a state university. It can be concluded that results of analysis has met the expected criteria for goodness. It is another evidence that reliability coefficient for e-readiness scale ranged between .77-.80 whereas for esatisfaction survey the values were between .91-.96 which implies the reliability of the scales.