Emotional Intelligence and Occupational Stress among Rehabilitation Staffs working in Tehran’s Training Hospitals

Objectives: The purpose of this study was to determine the relationship between emotional intelligence and occupational stress among rehabilitation staffs in Tehran’s training hospitals . Methods: A cross-sectional study was conducted on a sample of 169 staff members selected from a total of 300 rehabilitation staffs working in Tehran’s training hospitals, recruited by random cluster sampling. Two questionnaires were used: The emotional intelligence questionnaire designed by Petrides and Furnham and HSE occupational stress questionnaire. Data obtained from this study were analyzed using Pearson’s correlation and multiple regression tests. Results: An inverse significant relationship existed between occupational stress and emotional intelligence (P 0.001, r=-0.33). There are, also, significant relationships between subscales of emotional intelligence including self-awareness (P=0.031, r=-0.18), social skills (P 0.001, r=-0.302), empathy (P=0.006, r=-0.238) and occupational stress. The results of multiple regressions indicated that the two subscales of ‘understanding other’s emotions’ and ‘social skills’ can be used for predicting occupational stress. Conclusion: This study confirmed the relationship between emotional intelligence and occupational stress. Promotion of emotional intelligence through implementing training courses may lower rehabilitation staffs occupational stress or prevent it.