Title of article
Automobile Service Management and Reminder System
Author/Authors
raman, chitramugil universiti utara malaysia - school of computing, Kedah, Malaysia , wan ishak, wan hussain universiti utara malaysia - school of computing, Kedah, Malaysia , mat yamin, fadhilah universiti utara malaysia - school of technology management and logistics, institute for management business research (imbre), Kedah, Malaysia
From page
1
To page
13
Abstract
The reminder system is an important tool that can assist its user in remembering items that require more attention. Automobile servicing, for example, is one of the jobs that must be done as scheduled. However, many automobile owners fail to adhere to the service schedule for a variety of reasons, one of which is forgetting the appointment date. It s much worse if the automobile owner doesn t keep track of previous servicing appointments. This makes it difficult to decide what to service because some parts require regular servicing and maintenance. Thus, this article presented an Automobile Service E-Assistant to assist automobile owners in managing their vehicle and service data. Most crucially, the system will send a reminder to the automobile owner to remind him or her of the next service assignment. The system is a web-based application that can be accessed with any browser, on either a PC or a mobile device. The usability evaluation was conducted based on the Website Analysis and MeasureMent Inventory (WAMMI) five components: attractiveness, controllability, efficiency, helpfulness, and learnability. The findings show that the respondents deemed the website to be a helpful tool in organising their service activities. This illustrates that the system has the potential to be a helpful and supportive tool for car owners.
Keywords
Management System , Automobile Service , Reminder System , WAMMI
Journal title
Journal of Engineering Research and Education
Journal title
Journal of Engineering Research and Education
Record number
2729247
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