Title of article

The structure of affective reactions to critical incidents

Author/Authors

Margareta Friman، نويسنده ,

Issue Information

روزنامه با شماره پیاپی سال 2004

Pages

23

From page

331

To page

353

Keywords

critical incidents , Mood , consumer psychology , consumer satisfaction

Journal title

Journal of Economic Psychology

Serial Year

2004

Journal title

Journal of Economic Psychology

Record number

274618