Identifying Ranking the Key Factors Affecting the Quality Assurance (QA) of High-Tech Products in Turbine Engineering and Manufacturing Companies

Due to the unique features of High Tech products, such as rapid and continuous changes in them, competition in product innovation, short life, the use of advanced technology and transformational management and leadership, the need to ensure product quality before delivery to the customer is of great importance. This guarantee is made by establishing a quality management system and observing the related requirements. This study aims to identify and rank the factors affecting the quality assurance of high-tech products with a structural equation modeling approach. The statistical population of this study was managers and quality control experts of engineering and turbine manufacturing companies. Structural equations and SMART PLS software were used to confirm the indicators and model fit. The study s findings indicate the identification of 21 indicators that, according to experts, are classified into five key factors. The results showed that all five factors significantly affected the quality assurance of High Tech products. Also, in the ranking, the quality control factor ranked first, the technical and engineering factor ranked second, the technology factor ranked third, the system process factor ranked fourth, and the leadership factor ranked fifth.