Analysis of critical success factors in a food agile supply chain by a fuzzy hybrid decision-making method

In a recent competitive and challenging market, supply chain management has faced many challenges due to rapid technological changes, new products and variable customer tastes. Therefore, supply chain management seems to require more vigilance and speed leading to the formation of the concept of the agile supply chain. Since supply chain management plays a significant role in food industries and due to the specific nature of the food companies as well as the importance of their supply chain agility, the main purpose of the current study is to evaluate and prioritize the success key factors for agile supply chains in food companies. In this regard, a D-ANP method is employed as a hybrid decision-making method considering the Fuzzy Decision Making Trial and Evaluation Laboratory (DEMATEL) and Analytic Network Process (ANP). The results reveal that among 17 factors of success for agile supply chains in these companies, employee skill development, utilizing robust scheduling systems in distribution and process integration are the highest priority.