Title of article
Is that authentic or artificial? Understanding consumer perceptions of risk in e-service encounters
Author/Authors
Mauricio S. Featherman، نويسنده , , Joseph S. Valacich & John D. Wells، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2006
Pages
28
From page
107
To page
134
Keywords
e-commerce • e-service • authenticity • artificiality • perceived risk • virtuality
Journal title
Information Systems Journal
Serial Year
2006
Journal title
Information Systems Journal
Record number
290677
Link To Document