• Title of article

    Waiting in line for online services: a qualitative study of the userʹs perspective

  • Author/Authors

    Gerard Ryan & Mireia Valverde، نويسنده ,

  • Issue Information
    روزنامه با شماره پیاپی سال 2006
  • Pages
    31
  • From page
    181
  • To page
    211
  • Keywords
    waiting • e-services • e-consumer behaviour • functionality
  • Journal title
    Information Systems Journal
  • Serial Year
    2006
  • Journal title
    Information Systems Journal
  • Record number

    290680