Title of article
Reducing the cost of IT ownership using feedback from the IT helpdesk
Author/Authors
Malcolm Bradley and Ray Dawson ، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 1997
Pages
13
From page
113
To page
125
Keywords
Failure , whole life cost , metri , cost of ownership , Information technology
Journal title
Software Quality Journal
Serial Year
1997
Journal title
Software Quality Journal
Record number
292706
Link To Document