Title of article
An instrument for the measurement of customer perceptions of quality management in the software industry: An empirical study in India
Author/Authors
George Issac، نويسنده , , Chandrasekharan Rajendran and R. N. Anantharaman ، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2006
Pages
18
From page
291
To page
308
Keywords
Quality management . Software industry . Customer’s perception .Instrument . Critical factors . Empirical study . Confirmatory factor analysis
Journal title
Software Quality Journal
Serial Year
2006
Journal title
Software Quality Journal
Record number
292868
Link To Document