Title of article
A web-based intelligent fault diagnosis system for customer service support
Author/Authors
S. C. Hui، نويسنده , , A. C. M. Fong، نويسنده , , G. Jha، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2001
Pages
12
From page
537
To page
548
Keywords
Web-based help desk , Case-based reasoning , Intelligent fault diagnosis , artificial neural network , Hybrid approach
Journal title
Engineering Applications of Artificial Intelligence
Serial Year
2001
Journal title
Engineering Applications of Artificial Intelligence
Record number
301700
Link To Document