Knowledge Management Approaches in Portal-Based Collaborative Enterprises

Collaboration involves a different approach to business – focused on managing business relationships between people, within or without groups, and within and between organizations. Collaborative enterprises differ from other business in a number of ways and collaborative working needs to be simultaneously a business philosophy, strategy and operational working. Effective collaboration unlocks the potential of the collective knowledge and intellectual capital of the organization and its networks of business partners, suppliers and customers. At the core of true collaboration is the ability to share and catalogue knowledge, ideas, standards, best practices, and lessons learned and to be able to retrieve that knowledge from anywhere at any time. Knowledge management is not a goal by itself. Businesses donʹt exist with the purpose of spreading and advancing knowledge, they exist for selling competitive products and services of high quality. Based on these considerations, we propose some knowledge management approaches for portal-based collaborative environments