An Appraisal and Ranking of the effective factors on Performance of Branches of Melli Bank of Iran In Mazandaran Province by Using of AHP-FUZZY Technique

The purpose of this research is appraisal and ranking of effective factors on performance of branches of melli bank of Iran in mazandaran province by using of AHP technique. as for literature review of organizational performance, needed data was collected by use of instruments with documents, interviews and questionnaire, with non experimental research methodology, by considerations expertsʹ viewpoint in group AHP technique for priority. the results of this research to imply between 4 criteria, asset, management, personnel, customers and and between 27 selector switch, rate of asset absorption, profitability, decrease the delayed demanding, expertise, trust & respect to the personnel, have highest priority relation to other alternatives.