Relationship between Communication Skills and Effectiveness

The purpose of this study was “analyzing the relationship between communication skills and effectiveness of personnel of the department of sports and youth and Sport Boards of Guilan”. The statistical population of this study consisted of all of the Department of Physical Education and Sport Boards of Guilan personnel. The number of Samples was equal to statistical population and was 194 persons. The present Study is of the correlation and descriptive studies. The measurement tools of this study were effectiveness (Korick, 1995) and communication skills which their content validity was approved by the experts in the field of sport management. The internal reliability of the questionnaires was also obtained (0.714) for communication skills questionnaire and (0.814) for efficacy questionnaire with using alpha Cronbach test. Kolmogorov–Smirnov test, Spearman Correlation Coefficient, Kruskal Wallis tests, U Mann-Whitney, Korick and Wilcoxon T in significant level of (P ?0.05) and SPSS software was used for data analyzing. Results showed there is a significant relationship between the three variables of the research, namely communication skills and effectiveness. Also there was a significant relationship between the components of communication skills (verbal, listening, and feedback) and effectiveness. In addition, a significant difference was observed between the communication skills and its components and those with low, medium and high level of effectiveness. With respect to the research results it seems that the more desirable communication skills of the personnel of the department of sports and youth and Sport Boards of Guilan, The more effective will be the organization.