Title of article
A hybrid of Kano and QFD for ranking customers’ preferences: A case study of bank Melli Iran
Author/Authors
Pourhasomi، Mohammad Hassan نويسنده , , Arshadi khamseh، Alireza نويسنده , , Ghorbanzad ، Yaser نويسنده ,
Issue Information
ماهنامه با شماره پیاپی 15 سال 2013
Pages
16
From page
845
To page
860
Journal title
Management Science Letters
Serial Year
2013
Journal title
Management Science Letters
Record number
691306
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