Nurses’ meaning of caring with patients in acute psychiatric hospital settings: A grounded theory study

Background The concept of caring is described as intangible, abstract, and invisible in nursing practice. This has translated into a view of caring as a personal choice or natural obligation rather than a deliberate process. While there has been movement to delineate caring within nursing in general, the psychiatric nurseʹs perspective on caring has been absent from theoretical works and measures constructed to describe nurseʹs work. Objectives To develop a substantive grounded theory of caring from the perspective of Registered Nurses working with patients in three Canadian acute psychiatric hospital settings. Design The qualitative research design of grounded theory methodology was used to develop a theory of caring. Settings Three urban, acute psychiatric hospital settings in Canada. Two were general hospitals and one was a psychiatric hospital. Participants Registered Nurses (N=17) licensed with the College of Nurses of Ontario. Method In-depth interviews with Registered Nurses were conducted using theoretical sampling. The data were analysed using constant comparative analysis. Results Protective empowering is the basic social psychological process that represents Registered Nurses’ caring with patients in acute psychiatric hospital settings. Nurses accomplish protective empowering through six main categories of: (1) respecting the patient; (2) not taking the patientʹs behaviour personally; (3) keeping the patient safe; (4) encouraging the patientʹs health; (5) authentic relating; and (6) interactive teaching. The six main categories were accomplished through 27 subcategories. In the theory of protective empowering, the goal is to help patients participate in activities contributing to convalescence, health, and/or quality of life. Conclusions The theory of protective empowering provides six main categories and 27 subcategories that can be transferred to funding formulas, patient health record documentation systems, nurse orientation and education programs, nurse role descriptions, and used in guiding discussions about organizational values of patient-centred care within a collaborative multidisciplinary context.