Simultaneous analysis of production and investment performance of Canadian life and health insurance companies using data envelopment analysis

A new data envelopment analysis (DEA) model is created to provide valuable managerial insights when assessing the dual impacts of operating and business strategies for Canadian life and health (L&H) insurance industry. This problem-oriented new DEA model can simultaneously assess the production and investment performance of insurers, differing from classical DEA models appropriate for independent performance evaluation. The mathematical solution is provided for this new model and the results show that the Canadian L&H insurance companies operated very efficiently for the examined 3-year period (1996–1998). In addition, no scale efficiency in the Canadian L&H insurance industry is found in this study.