Optimizing Talent Management Process; A Case Study in PONE Company

This study is a case study in order to optimize the current talent management process in PONE Company. Research methodology is mixed method (quantitative - qualitative) that took place in two phases. In the quantitative phase, the survey, using a questionnaire and a random sampling method and sample size of 267 cases among all employees using Cochran formula, the gap between the current state and desired state of talent management process was investigated. In the qualitative phase, semi-structured interviews with 24 of the managers whom were selected via purposive sampling were analyzed by means of content analysis for the purposes of explanation and interpretation of the gaps in talent management aspects. The results of the quantitative data revealed that there were significant gaps between all the components of talent management in the company including identification, development, assessment and retention and talent management process, as a whole, with an optimal state. Findings of qualitative content analysis revealed the dimensions of the gaps in each component of talent management process. Based on the revealed the gaps and barriers in each component, in order to optimize the companyʹs current talent management system and to remove these gaps and barriers, appropriate strategic recommendations have been proposed. This model will help the authorities to have a coherent framework to discover, develop, evaluate and retain valuable human capital instead of repeating what are done in human resource management sector and thereby meet the challenges and needs are emerging.