• DocumentCode
    1252
  • Title

    The Effects of Employee Service Quality Provision and Customer Personality Traits on Customer Participation, Satisfaction, and Repurchase Intentions

  • Author

    Alvin C. Burns استاد مشاور , Abhijit Biswas استاد راهنما , Daryl O. McKee استاد مشاور

  • University
    Lovisiana State University
  • Grade
    دكتري
  • Major
    Doctor of Philosophy )Ph.D.( )Marketing )Business Administration(
  • Number of pages
    0
  • Publish Date
    2003
  • Keyword

    Consumer behavior , consumer psychology , interpersonal interaction , services marketing , service process , control motivations , social interdependence

  • Note
    01
  • Language
    انگليسي