• DocumentCode
    16302
  • Title

    The relationship between personality traits and work performance of call centre agents

  • University
    University of South Africa
  • Grade
    نامعلوم
  • Major
    MCOM )IND PSYCHOLOGY(
  • Number of pages
    0
  • Publish Date
    2005
  • Keyword

    incentive , Personality , trait theory , work performance management , work performance , work performance measurement , Customer Contact Questionnaire )CCSQ 7.2( , call centre agents , factor analytical approach

  • Note
    01
  • Language
    انگليسي