• DocumentCode
    17707
  • Title

    Examining the Employee-Customer Chain in the Fitness Industry

  • Author

    Aubrey Kent استاد راهنما , Akihito Kamata استاد مشاور , Gershon Tenenbaum استاد مشاور

  • University
    The Florid State University College of Education
  • Grade
    نامعلوم
  • Major
    PhD )Sport Management, Recreation Management, and Physical Education, Department of(
  • Number of pages
    0
  • Publish Date
    2003
  • Keyword

    Balanced Scorecard , Organizational Behavior , sport management , Fitness Industry , In-Role Performance , Perceived Service Quality , Customer Satisfaction , Orgainzational Commitment , Self-efficacy , Sears Model , Customer Loyalty , Job Satisfaction

  • Note
    01
  • Language
    انگليسي