• DocumentCode
    27754
  • Title

    The development and evaluation of a training program for contact centres.

  • Author

    HF Scheepers استاد راهنما

  • University
    Johannsburg etds
  • Grade
    نامعلوم
  • Major
    D Litt Et Phil )Psychology(
  • Number of pages
    0
  • Publish Date
    2004
  • Keyword

    training of employees , call centres , customer services management

  • Note
    01
  • Language
    انگليسي