Preparing for customer satisfaction in the pre-purchase phase--a look at the express package industry

Author

Gabriel R. Bitran. استاد راهنما

University

DSpace MIT Libraries

Grade

نامعلوم

Major

Thesis )M.S.( )Massachusetts Institute of Technology, Sloan School of Management(

Number of pages

Publish Date

1991

Keyword

Note

Language

انگليسي

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