The Impact of Using ChatGPT on the Future of Insurance Industry in Iran

Background and Purpose: Insurance- the basis of financial security and economic development—is being reshaped by technological progress, societal shifts, and innovative business models. Technology is advancing at an unprecedented pace. this change and progress, artificial intelligence (AI), especially OpenAI’s language model, ChatGPT revolutionize the World by digitally transforming every industry in the coming years. This study aimed to identify the transformative effect of ChatGPT on the future of insurance, highlighting its potential applications, considerations, and implications.