DocumentCode
1002939
Title
Material culture analysis and technical communication: the artifact approach to evaluating documentation
Author
Thayer, Alexander
Author_Institution
Dept. of Tech. Commun., Univ. of Washington, Seattle, WA, USA
Volume
47
Issue
2
fYear
2004
fDate
6/1/2004 12:00:00 AM
Firstpage
144
Lastpage
147
Abstract
Usability testing and documentation review are vital components of every documentation release cycle; yet some project timelines and budgets overlook these essentials. The art history process of material culture analysis can help alleviate this oversight. Applied to documentation, material culture analysis can provide insight into the writer´s personal values to expose potentially detrimental mismatches between the values of the writer and of the intended audience.
Keywords
information dissemination; information needs; information use; user manuals; art history process; artifact approach; document analysis; documentation release cycle; documentation review; evaluating documentation; material culture analysis; personal values; technical communication; usability testing; Art; Conducting materials; Cultural differences; Documentation; Global communication; Professional communication; Shafts; Testing; Usability; Writing; Document analysis; J. D. Prown; material culture analysis; usability;
fLanguage
English
Journal_Title
Professional Communication, IEEE Transactions on
Publisher
ieee
ISSN
0361-1434
Type
jour
DOI
10.1109/TPC.2004.828209
Filename
1303811
Link To Document