• DocumentCode
    1002939
  • Title

    Material culture analysis and technical communication: the artifact approach to evaluating documentation

  • Author

    Thayer, Alexander

  • Author_Institution
    Dept. of Tech. Commun., Univ. of Washington, Seattle, WA, USA
  • Volume
    47
  • Issue
    2
  • fYear
    2004
  • fDate
    6/1/2004 12:00:00 AM
  • Firstpage
    144
  • Lastpage
    147
  • Abstract
    Usability testing and documentation review are vital components of every documentation release cycle; yet some project timelines and budgets overlook these essentials. The art history process of material culture analysis can help alleviate this oversight. Applied to documentation, material culture analysis can provide insight into the writer´s personal values to expose potentially detrimental mismatches between the values of the writer and of the intended audience.
  • Keywords
    information dissemination; information needs; information use; user manuals; art history process; artifact approach; document analysis; documentation release cycle; documentation review; evaluating documentation; material culture analysis; personal values; technical communication; usability testing; Art; Conducting materials; Cultural differences; Documentation; Global communication; Professional communication; Shafts; Testing; Usability; Writing; Document analysis; J. D. Prown; material culture analysis; usability;
  • fLanguage
    English
  • Journal_Title
    Professional Communication, IEEE Transactions on
  • Publisher
    ieee
  • ISSN
    0361-1434
  • Type

    jour

  • DOI
    10.1109/TPC.2004.828209
  • Filename
    1303811